Privacy Policy

This Privacy Policy outlines how Krapelino ("we", "us", "our") collects, stores, uses, and protects your personal information when you use our website and related services. We are committed to protecting your privacy in accordance with applicable laws in the Netherlands and the European Union.

1. Information We Collect
We collect the following types of personal information:

Full name, email address, and phone number

Shipping and billing addresses

Payment details (processed through secure third-party gateways)

Device and browser information (IP address, type, language, operating system)

Purchase history and preferences

Interaction data (e.g. products viewed, time spent on site)

2. How We Use Your Information
Your personal information is used for the following purposes:

To process and fulfill orders

To send order confirmations, shipping updates, and support responses

To provide personalized content and improve your experience

To detect fraud or misuse

To comply with legal and regulatory obligations

3. How We Protect Your Data
We use physical, digital, and administrative safeguards to protect your data from unauthorized access or disclosure. All personal information is stored securely and accessible only by authorized personnel.

4. Third-Party Sharing
We do not sell or rent your personal data. However, we may share it with:

Payment processors

Shipping providers

Technical service providers

Legal or regulatory bodies when required

These third parties are contractually obligated to maintain data confidentiality and process information in accordance with data protection laws.

5. Your Rights
Under applicable privacy laws, you have the right to:

Access your personal data

Request correction or deletion of your information

Object to or restrict processing

Withdraw your consent at any time

To exercise your rights, contact us at support@krapelino.com.

6. Data Retention
We retain personal information only as long as necessary for our operations and legal compliance. After that, data is deleted or anonymized.

7. Policy Updates
We may update this Privacy Policy from time to time. All changes will be published on this page with a revised effective date.

Contact Information:
Krapelino
Herengracht 420
1017 BZ Amsterdam, Netherlands
support@krapelino.com
+61 2 3930 2817